HP takes Customer for a ride

August 22, 2011

Redemption or Karma? Goodbye HP! I won’t miss you

Filed under: HP Customer Service — shrek2008 @ 3:37 pm
Tags: , , , , , ,

Dear HP,

Looks like the gripes of millions of dissatisfied customers like me did catch up with you. Reading about your fiasco with a business that you claim that you are number one does feel like redemption when taken in the context of my personal tormenting experience with you. Congratulations on your successful purchase of a company that started the whole PalmTop revolution and successfully running it to the ground. Your WebOS ran twice as fast on an Ipad. Now isn’t that the ultimate insult! Perhaps, if you had invested money on R&D instead of trying to rip customers like me with your team of sharks, things might be different today. In my previous post, I clearly said that any company that takes its customers for granted has historically not succeeded here. You did that blatantly! No matter what your real reason was for closing the WebOS division (Touchpad) and PC division(Spin off – Yeah Right!!!), dissatisfied customers who were left
utterly helpless by your lack of customer service will definitely take a bit of schadenfreude in your misfortune.

Shrek2008

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